📄 Disclaimer

1. No Financial Advice

CitiPay does not offer financial, investment, tax, or legal advice. Any content or service provided is for informational purposes only. Users should conduct their own research or consult a qualified professional before making any financial decisions.

2. Manual Verification and Delays

All deposits, sell requests, and payments are manually reviewed by our team. Although we strive to process transactions promptly, delays may occur due to verification processes, weekends, or banking hours. We are not liable for any loss or inconvenience caused due to delays.

3. Cryptocurrency Risks

Dealing with cryptocurrencies carries inherent risks, including high volatility, regulatory changes, and irreversible transactions. CitiPay is not responsible for losses arising from incorrect wallet transfers, price fluctuations, or blockchain network issues.

4. Accuracy of Information

While we aim to provide accurate pricing and transaction details, we do not guarantee the completeness or accuracy of any information on this platform. You are responsible for verifying details before initiating any transaction.

5. User Responsibility

You are solely responsible for maintaining the confidentiality of your login credentials, wallet details, and bank information. CitiPay will not be held accountable for any unauthorized access or misuse of your account.

6. Refund and Cancellation

Once a deposit is sent and confirmed, or a sell request is submitted, the transaction is irreversible. CitiPay does not offer refunds or cancellations under any circumstance unless required by law or due to an internal processing error.

7. Regulatory Compliance

Users are expected to comply with the laws and regulations of their respective countries. CitiPay may request identity verification (KYC) for large or suspicious transactions as per compliance norms.

8. Platform Limitations

CitiPay is a manual exchange platform and does not support real-time automated trading or wallet services. Funds must be sent to the specified address manually and will only be credited after confirmation.

9. Limitation of Liability

CitiPay, its team, or affiliates shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising out of the use of this platform.

10. Changes to Disclaimer

We reserve the right to update or modify this disclaimer at any time without prior notice. It is your responsibility to review this page regularly for any changes.